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Does your printer display a status of offline or printer hp scan doctor download windows 10 and the printer does not print? You will be directed to a set of detailed steps If your download does not start, click here. If the tool cannot find your printer, read the following lists of troubleshooting tips to connect your printer. For detailed information on how to connect your printer or if you get an error hp scan doctor download windows 10 when trying to connect, go to the Hp scan doctor download windows 10 Support page, type your printer model, and hp scan doctor download windows 10 search for the document on installing your printer for a USB, wired Ethernetor wireless connection or как сообщается здесь the error message that displays.

Click here. Restart the printer and the computer: Restarting the hp scan doctor download windows 10 and the printer can clear error conditions. Confirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. Open the Wireless network menu to make sure the printer is hp scan doctor download windows 10 to the same network as your computer. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft 1.

Wireless signals are weaker at greater distances between the printer and the router. Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus. Follow the on-screen instructions to connect the printer to the network.

Restart the router: If you are experiencing a slow or intermittent hp scan doctor download windows 10 connection, restart your router.

Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router. Check the router band setting: Many routers operate in both 2. Make sure ссылка на подробности 2. If the router broadcasts separate network names SSIDs for each band, connect the printer to the 2. Check your firewall software: Your firewall software might prevent the printer from accessing the computer. Accept or allow any firewall messages that display during the printer software download and installation.

You can also configure the software to allow HP downloads and installations. Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and the access point router.

Objects such as refrigerators or metal bookcases can interfere with wireless signals. Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from hp scan doctor download windows 10 printer. Use the control panel menu to type an IP address that is valid for use on your local area network. The hp scan doctor download windows 10 link light should be steady, and the orange activity light should blink when the cable is connected.

Check the cable: Examine the Ethernet cable attached to the rear of the printer to make sure that it is not a phone cable Ethernet cables and phone cables look similar but are different sizes. Reconnect the cable: Disconnect, and then reconnect the Ethernet cable to the rear of the printer, and then plug the cable into another valid port on the router. Use a different cable: Connect a different Ethernet cable.

Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions. Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer. Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the hp scan doctor download windows 10.

HP supports USB cables less than 3 m 9 ft 10 in in length. Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Disconnect any other USB devices that are not in use. However, select one of the following links to resolve common printing, connection, or scanning issues.

Printer offline issue: If you see an offline message as the status for the printer or a Printer not responding message when attempting to print, go to Printer is Offline Mac. Print quality issues: If the quality of a printed document or photo is not as expected, go to HP Supporttype your printer model number, and then search for print quality to find the Fixing Poor Print Quality document for steps to resolve the issue.

Scan quality issues: If the computer file or printout has vertical lines, incorrect colors, color bands, or poor resolution after scanning, go to Improving Scan Quality. HP Print and Scan Doctor detected missing printer software or problems that might be resolved by installing the latest software.

If you continue experiencing problems after installing the software, use the previous steps in this document to troubleshoot additional problems.

See Additional resources if the problem is unresolved or if there are other printing problems. Learn more. Find answers and get assistance with setting up источник home network and HP printer for wireless printing. Diagnose and fix any of the following scanning problems or error messages using the HP Print and Scan Doctor.

See Additional resources if the problem is unresolved or if there are other scanning problems. Explore Open Explore. Shop Open Shop. Support Open Support. Instant Ink. Print, play, learn. Latest home laptops. Business laptops. Business desktops. Home printers. Business printers. Large-format printers. Industrial presses. Business solutions. Industry solutions. HP Services. Managed print services. Explore all. Public sector purchasing.

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